Q. Main benefits while using our services :
  • Premium quality at an affordable price.
  • Free shipping all over India (No hidden shipping charges).
  • Cash On Delivery services available. (*kindly note that COD might not be available in all the pincodes).
  • Pay online with ease. 100% Secured Payment. SSL Secured.
  • Exchange within 15 days.
  • Excellent customer support.
Q. Estimated Delivery Date.
  • Within Kolkata delivered in ( 2– 3 business days from the day of dispatch ).
  • Other areas in West Bengal ( 2 – 5 business days from the day of dispatch ).
  • Metro cities ( 4 – 5 business days from the day of dispatch ).
  • Rest of India delivered in ( 5 – 7 business days from the day of dispatch ).
Q. Order Change :
A. You can change your order before it’s dispatched for our hub. Simply Email/ Facebook/ WhatsApp/ Call us along with your order ID. Let our associate know the new desired design and we will update it before its shipped.
Q. Order Cancellation (COD) :
A. You can cancel your order before it’s dispatched for delivery. Simply Email/ Facebook/ WhatsApp/ Call us along with your order ID. Once your order is shipped , there after no cancellation will be entertained. This is applicable for only Cash on Delivery orders (COD).
Q. Order Cancellation (Pre-Paid) :
A. Once paid online, you won’t be able to cancel the order nor get any refund. However you can change your order. Simply Email/ Facebook/ WhatsApp/ Call us along with your order ID. However order once dispatched can’t be cancelled.
Online Payment Options are as follows :
  • 100% Secured Online payment through CCavenue & Paytm gateways. SSL Secured.
  • All major Credit & Debit cards accepted.
  • Pay through Net Banking.
  • Pay using mobile payments.
  • Pay using wallets.
  • Pay using UPI.
Washing Instructions are as follows :
  • Machine wash.
  • Wash in cold water.
  • Use mild detergent.
  • Dry in shade.
  • Do not iron directly or scrub on print.
  • Do not bleach.
  • Do not tumble dry.
For any queries feel free to contact us :
Phone:  +91 7059203643 WhatsApp Helpdesk: +91 9432109341 Facebook Helpdesk: Click Here Email: support@plaens.com